Terms of Use

Effective Date: 1 July 2025

Welcome to morvellianroyalhaven.com (the "Website"), the official online presence of MorvellianroyalHaven, a hotel-casino located in Canberra, Australia. This Website is owned and operated by , registered in Australia, with its registered legal address at .

Please read these Terms of Use ("Terms") carefully before accessing or using this Website. By accessing, browsing, or otherwise using this Website, you acknowledge that you have read, understood, and agree to be legally bound by these Terms and all applicable Australian laws and regulations. If you do not agree to these Terms, you must immediately discontinue your use of this Website.

1. Acceptance of Terms

By accessing or using the Website, you enter into a legally binding agreement with . These Terms govern your access to and use of all content, features, services, reservations, and information made available through the Website.

reserves the right to amend, update, or replace these Terms at any time without prior notice. Updated Terms will be posted on the Website with a revised effective date. Your continued use of the Website following any such changes constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically.

These Terms apply to all visitors, users, and others who access or use the Website, whether for personal or commercial purposes.

2. Age Restriction

You must be at least 18 years of age to access or use this Website or any of its services. This requirement applies in particular — but is not limited — to any content, features, or services related to casino gaming, gambling, or wagering activities.

Under Australian law, including the relevant gambling and gaming legislation applicable in the Australian Capital Territory, it is an offence for a person under the age of 18 years to participate in gambling activities. strictly prohibits access to gambling-related content by persons under 18 years of age and reserves the right to verify the age and identity of any user.

By using this Website, you represent and warrant that you are at least 18 years of age. If has reason to believe that you are under 18 years of age, your access to the Website may be suspended or terminated immediately, and any associated transactions may be cancelled.

Parents and guardians are encouraged to monitor and supervise the online activities of minors in their care. If you are aware of any minor accessing this Website, please contact us immediately using the contact details provided below.

3. User Obligations

As a condition of your access to and use of the Website, you agree to comply with these Terms and all applicable laws and regulations. You agree that you will not:

  • Use the Website for any purpose that is unlawful, fraudulent, harmful, or in violation of any applicable Australian federal, state, or territory laws or regulations;
  • Impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with any person or entity;
  • Provide false, misleading, or inaccurate information when making reservations, registering an account, or communicating with ;
  • Attempt to gain unauthorised access to any portion or feature of the Website, or any system or network connected to the Website;
  • Engage in any conduct that interferes with or disrupts the integrity or performance of the Website or the experience of other users;
  • Upload, transmit, or distribute any content that is defamatory, offensive, obscene, discriminatory, or otherwise objectionable;
  • Use any automated device, software, process, or means to access, retrieve, scrape, or index the Website or its content without the express written consent of ;
  • Reproduce, duplicate, copy, sell, resell, or exploit any portion of the Website or its content for commercial purposes without the prior written authorisation of ;
  • Attempt to circumvent any age verification, security, or authentication mechanism implemented on the Website;
  • Engage in any activity that constitutes or facilitates money laundering, fraud, or any other financial crime in contravention of Australian law, including the Anti-Money Laundering and Counter-Terrorism Financing Act 2006 (Cth).

reserves the right to suspend or terminate your access to the Website at any time, without notice, if you are found to be in breach of any of these obligations.

4. Intellectual Property

All content published on this Website, including but not limited to text, graphics, logos, images, photographs, audio clips, video clips, digital downloads, data compilations, and software, is the property of or its content suppliers and is protected by Australian and international intellectual property laws, including the Copyright Act 1968 (Cth).

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Website solely for your personal, non-commercial use. No content from this Website may be reproduced, republished, uploaded, posted, transmitted, or distributed in any way without the prior written permission of .

5. Reservations and Bookings

Where the Website provides the ability to make hotel reservations, bookings, or enquiries, such transactions are subject to separate booking terms and conditions, pricing policies, and cancellation policies as presented at the time of booking. reserves the right to refuse, modify, or cancel any reservation at its sole discretion.

All prices displayed on the Website are in Australian Dollars (AUD) unless otherwise stated. Prices are subject to change without notice and availability is not guaranteed until a booking is confirmed in writing by .

6. Privacy

is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles contained therein. The collection, use, disclosure, and storage of your personal information is governed by our Privacy Policy, which is available on this Website and is incorporated into these Terms by reference.

By using this Website, you consent to the collection and use of your personal information as described in our Privacy Policy.

7. Third-Party Links and Content

This Website may contain links to third-party websites or services that are not owned or controlled by . These links are provided for your convenience only. MorvellianroyalHaven Pty Ltd has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services. We encourage you to review the terms and privacy policies of any third-party websites you visit.

The inclusion of any link on this Website does not imply endorsement, approval, or recommendation by of the linked website or any association with its operators.

8. Disclaimer of Warranties

This Website and all content, services, and information provided through it are offered on an "as is" and "as available" basis, without any warranty of any kind, either express or implied. To the fullest extent permitted by applicable Australian law, expressly disclaims all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

does not warrant that the Website will be uninterrupted, error-free, free of viruses or other harmful components, or that any defects will be corrected. You assume all responsibility and risk for your use of the Website and the internet generally.

9. Limitation of Liability

To the fullest extent permitted by applicable law in Australia, including the Competition and Consumer Act 2010 (Cth) and the Australian Consumer Law contained in Schedule 2 thereof, MorvellianroyalHaven Pty Ltd, its directors, officers, employees, agents, affiliates, successors, and assigns shall not be liable for any:

  • Direct, indirect, incidental, special, consequential, or exemplary damages arising out of or in connection with your access to or use of (or inability to access or use) the Website or its content;
  • Loss of profits, revenue, data, goodwill, or other intangible losses, even if MorvellianroyalHaven Pty Ltd has been advised of the possibility of such damages;
  • Errors, omissions, interruptions, defects, delays in operation or transmission, or failure of performance of the Website;
  • Unauthorised access to or alteration of your transmissions or data;
  • Conduct or content of any third party on or through the Website;
  • Any matter beyond the reasonable control of .

Nothing in these Terms is intended to exclude, restrict, or modify any rights you may have under the Australian Consumer Law or any other non-excludable statutory guarantee. Where liability cannot be excluded by law, the liability of is limited, to the extent permitted by law, to the resupply of the relevant services or the payment of the cost of having those services resupplied, whichever determines in its sole discretion.

10. Responsible Gambling

promotes responsible gambling and complies with all applicable gambling legislation in the Australian Capital Territory and under Commonwealth law. Gambling activities at MorvellianroyalHaven are intended to be a form of entertainment and should not be considered a source of income.

If you or someone you know is experiencing difficulties related to gambling, we encourage you to seek help. Support and counselling services are available through:

  • Gambling Help Online: www.gamblinghelponline.org.au
  • Lifeline Australia: 13 11 14
  • ACT Gambling Support Service: 1800 858 858

11. Dispute Resolution

In the event of any dispute, claim, or controversy arising out of or relating to these Terms, your use of the Website, or any services provided by , the parties agree to first attempt to resolve the matter through good faith negotiation. You may initiate this process by contacting in writing at the legal address provided below.

If the dispute cannot be resolved through negotiation within thirty (30) days of written notice, either party may refer the matter to mediation administered by a mutually agreed mediator or, if no agreement can be reached, through a dispute resolution service in the Australian Capital Territory.

If the dispute remains unresolved following mediation, it shall be subject to the exclusive jurisdiction of the courts of the Australian Capital Territory and, where applicable, the Federal Court of Australia.

These Terms are governed by and construed in accordance with the laws of the Australian Capital Territory and the applicable laws of the Commonwealth of Australia, including but not limited to the Competition and Consumer Act 2010 (Cth), the Privacy Act 1988 (Cth), and the Electronic Transactions Act 1999 (Cth). The United Nations Convention on Contracts for the International Sale of Goods does not apply to these Terms.

You agree that any legal action or proceedings arising out of or in connection with these Terms shall be brought exclusively in the courts located in the Australian Capital Territory, and you irrevocably submit to the personal jurisdiction of such courts.

12. Indemnification

You agree to indemnify, defend, and hold harmless , its directors, officers, employees, agents, licensors, and service providers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable legal fees) arising out of or relating to your breach of these Terms or your use of the Website, including but not limited to any use of the Website's content other than as expressly authorised in these Terms.

13. Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable under applicable Australian law, such provision shall be modified to the minimum extent necessary to make it enforceable, or if modification is not possible, it shall be severed from these Terms. The remaining provisions of these Terms shall continue in full force and effect.

14. Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices or policies published on this Website, constitute the entire agreement between you and with respect to your use of the Website and supersede all prior agreements, representations, and understandings, whether written or oral, relating to such subject matter.

15. Contact Information

If you have any questions, concerns, or complaints regarding these Terms or the Website, please contact us at:

  • Legal Entity:
  • Legal Address:
  • Website: morvellianroyalhaven.com

We will endeavour to respond to all enquiries within a reasonable timeframe in accordance with our legal obligations under Australian law.